A Day In The Life of Receptionist Roma

Whoever said that the life of a receptionist is boring is wrong (though sometimes it can be, like today, hehe).  A cheeky girl thrown into a crazy bunch of office characters makes for a very interesting story.  Names, of course, will be changed to protect the true identities of the characters.

Binding 101

Roma has just finished binding docs for Mr. T.  Upon seeing them on the counter, he carefully inspects the reports and then quips, "You know I'm really annoyed by this."  He then proceeds to insert both ends of the comb rings in the little holes.  "You put them there so that the papers won't fall off."  I cheekily retort, "I wasn't a binding machine in my past life." and then smiled. (Read:  You hired a girl who doesn't do manual labor and has never touched a binding machine till she set foot on this strange land.  Haha!)

Last week, I was binding tons of documents again.  Mr. T walked past me and said, "Oooh, you're becoming an expert binder now."  I laughed.  (Who wouldn't be if you had a thousand pages to bind, hmmm?)  Mr. T:  "I used to bind lots of documents too, about 20-40 copies."  So that explains everything then.  I was learning binding techniques from the master himself.

Coffee Choices

Being a woman of many hats, I also moonlight as a coffee/tea girl (I hate this particular hat by the way, even more than being a human binding machine.).  Sometimes, however, making coffee can be fun, as you will see in the next story.

Director V:  Roma, can I have a cup of coffee please?

Roma:  A big one (regular black coffee) or  a small one (espresso)?

Director V:  I don't know, you surprise me.  

Director V's eyes then turn into slits and he gives me a winsome smile.  I wanted to pinch his chubby cheeks and unbutton his shirt.  But this goes on only in my mind.  Moral of the story:  Never tease the receptionist.  Bwahahaha!

Spelling Bee

A few weeks back, I was given the painful task of conducting callouts to contractors who were tendering for a major project.  If I'm lucky, I get to speak with a fellow Pinoy and assigning a schedule to them is a breeze.  The problem starts when I talk to people from the subcontinent.  Previous encounters have taught me that 1) they speak too fast that everything comes out garbled.  2) they don't listen.  3) and because they don't listen, they ask stupid questions and you have to repeat your spiel that they have been interrupting for the last minute or so.  Oh, and have I mentioned the accent?

Roma:  May I have the names of the persons joining the site visit?

Mr. X says the name in rapid fashion.  I only heard a person gargling what I presume to be the names I was asking for.  I roll my eyes and sigh.  Here..we..go..AGAIN!!!

Roma:  I'm sorry, could you spell that for me please?

Mr. X: yen - eee - yem ..........

Roma:  I'm sorry? (Dear Lord, what did he just spell?!?!?)

Mr. X:  Yen, yen, yen!  (Oooh, somebody's getting exasperated now!  Sir, the feeling is mutual!)

Roma: Yen for?  (OK, maybe if I try to sound like him, I would finally guess the letter?)

Mr. X:  Yen, yen, yen! (At this point, I was stabbing the paper with my pen...)

Eureka moment.

Roma:  Yen for November?  

Mr. X:  Yes, yes, yes!  (Ahhhh, ENNNNN!!! Grrr...)

Roma:  And the next letter is?

Mr. X:  Eee for apple.  (Okaaayyyy....)

Roma:  Oh, AAYYY for apple!  And then?

Mr. X:  Yem.

Roma:  Yem for mother?

Mr. X:  Yes, yes, yes!  (Ohmigoodness, I'm actually getting the hang of it!  Kill me now!)

In the almost two years that I've worked as a call centre agent for both US & UK markets, I have never been placed in a situation where you almost bled over a phonetic spelling.  Maybe I should practice spelling my name now.  Repeat after me:  YAR-OOO-YEM-EEE!